All returns must be completed within 7 days and can be changed for store credit only
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The item will be carefully inspected for signs of use.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate, such as lingerie or sanitary goods, healthcare and personal items, hazardous materials, or flammable liquids or gases.
Mentoring services, memberships, downloadable products and gift cards are refunded on a case-by-case basis. Please email: email@example.com to request a refund.
To complete your return, we require your order details such as order # and may need a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. You will be provided with the correct address after we begin the return process.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 11128 reseda blvd porter ranch California US 91326.
To return your product, you should mail your product to: 11128 reseda blvd porter ranch California US 91326
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.